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Finding the leak and repairing it are separate steps
Which device we start with depends on the signs and on where we can reach the line; if one method gives no result, we can continue with another. Once the spot is known, we show you the area to be opened and how the repair can be done. The detection price does not include the repair or resurfacing the broken area; we quote for those separately.
In a job in Bayrampaşa İsmetpaşa the leak was visible at the meter; inspecting the fitting showed a crack in the union, and the job became a repair. That job is described on our plumbing repair page.
A leak at the meter, and earlier pipe bursts the customer told us about
A small leak the first listening missed
First result → next step
The first acoustic listening picked up no clear sound → a pressure test showed the leak was on the hot water line.
Water was dripping through the ceiling of the flat below our fifth-floor customer, where the bathroom meets the hallway.
In the flat above, we listened with the acoustic device to the floor above the drip but picked up no clear sound. As small leaks may not make enough sound on the first listening, we decided to check the plumbing with a pressure test.
With the test pump we tested the hot and cold water lines. There was a very small pressure drop on the hot water line; repeating the test gave the same result. When we then focused the listening on the route of the hot water line, we found the leak.
We offered both options: closing up the area to be broken out after the repair, or leaving it open. The customer wanted it closed up with tiles and accepted the price for that. We broke out the spot we had located in a controlled way, repaired the hot water line, then closed up the area, laid the tiles and collected the rubble before handing over.
The decision to close up the surface was the customer’s; the option of leaving it open was also offered.
Finding a leak in a bank where the water could not be shut off
First result → next step
The water could not be shut off, so no pressure test → the spot was found by acoustic listening; the repair was done in the evening.
At a bank branch, water was leaking from the second floor to the first; the drain plumbing had been suspected before, but earlier work had not solved the problem. The bank was open and staff said the valves could not be turned off, so we could not do a pressure test.
Despite the background noise, we scanned the line on the second floor with an acoustic listening device. We picked up a clear leak sound and established that the leak was in the clean water plumbing, under a 60 × 120 cm floor tile.
Staff did not want breaking-out and repair during opening hours; we agreed the terms of an evening visit in advance. After the bank closed we broke out the tile in a controlled way, repaired the damaged pipe and carried out checks and water tests. As the branch had no spare tile, we brought a tile of the same size from our own stock and completed the resurfacing.
In this job the conditions did not allow a pressure test. Where the water can be shut off, a different detection method may be chosen; it does not mean every job is done out of hours.
Working conditions at workplaces
A pressure test needs the line in question to be out of use for a while. In places such as banks or offices where water use cannot be stopped, this test may not be possible. Agreeing in advance whether the water can be shut off and at what hours the work can be done makes both detection and repair easier to plan.
Finding a leak in a bank where the water could not be shut off
Relevant fee conditions
Daytime detection starts at 3,000 TL for a standard apartment. If our inspection finds no leak in that apartment, the full investigation fee still applies.
If proper inspection conditions are available and we establish that a leak exists but cannot locate it, we do not charge for that detection. If lack of access or another obstacle outside our control prevents completion, the full detection fee applies.
We explain the separate fee before testing another apartment. If tests after the first repair reveal a second leak in the same apartment during the same visit, we do not charge another detection fee; repair costs remain separate. An unrelated new leak at a later visit is a new service.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Common questions
What do I pay if the leak cannot be located?
The two situations are different. If there is no leak in the flat we inspect, the inspection is charged. If we establish that a leak exists but cannot locate it although the necessary conditions were met, we do not charge for that detection. If the inspection cannot be completed because the flat or the line cannot be accessed, the full detection price applies.
Can a leak be found if the water cannot be shut off?
Some methods do not need the water to be shut off; a pressure test does. At a bank branch the water could not be shut off, so we found the spot by acoustic listening. The plumber chooses the suitable method according to the conditions.
Is the repair paid for separately after the leak is found?
Yes. The price starting from 3,000 TL by day covers detection only. We quote separately for the repair and, if needed, for resurfacing the broken area; work starts once you approve.